Conflict and Dispute Resolution Services

Alternative Dispute Resolution for Individuals and Businesses

Stop situations from escalating into time-consuming and costly disputes.

Conflict is sometimes a productive force, but left unchecked it can have a corrosive effect on our personal and professional lives. Contact me for a no-obligation informal chat about any of the services described below.

Services Provided:

• Mediation resolves most issues in a collaborative, timely, and cost-efficient way. Most importantly, it can restore relationships and help develop skills to prevent the conflict from arising in the future. Flexibility is at the core of mediation, as any agreement or resolution is entirely of the parties’ making. In essence, a mediation is a facilitated negotiation, and as mediator I manage the process for the parties, and assist them to develop ideas and proposals towards reaching a mutually acceptable resolution. There are four key elements to any mediation - it is a voluntary process, the parties are entirely free to to both enter and leave any mediation. Secondly, the mediator must remain entirely neutral and impartial throughout the process. Thirdly, mediation is a self-determinative process, the parties decide the outcome which suits them best. Fourthly, mediation is entirely confidential as between the parties and the mediator.

• Family & Separating Couples Mediation. My work in this area is informed by many years’ experience of working with families and separating couples and their attendant issues in my former law practice. As your mediator I will work with you to ensure that you achieve the best possible outcome, and forge a path ahead to that suits you and your family. The confidentiality and self-determination of the mediation process makes it a very attractive option to many separating couples. As with all mediations, you retain control of the outcome. One of the great benefits of mediation is that it can help to restore equilibrium within a relationship, which can have lasting positive effects for you and your wider family. It is also a much more cost-effective and speedy process than the courts. Contact me for a no-obligation informal chat if you would like to know more about this. You may use the contact form at the bottom this page.

• Conflict management and developing conflict competence is key to a happy, productive and engaged workforce. Providing effective, neutral and confidential dispute resolution services to your organisation is the cornerstone for building psychological safety. As an experienced conflict and dispute resolution practitioner, I work with individuals or groups to delve into the core of an issue and generate forward momentum, leading to greater engagement and productivity within your organisation, and better employee retention. I facilitate highly impactful workshops to organisations and groups on such topics as ‘Dealing with Conflict’, ‘Having Difficult Conversations’, and ‘The Emotionally Intelligent Leader’.

• Coaching is a a vital tool for any organisation, whether dealing with employee retention, developing your line of talent and succession planning, or coaching your workforce through organisational change and transitions. The variety and uses for coaching are many. The pandemic has brought difficult topics to the fore, and coaching will help you or your organisation in coping with these, and working closely with you, it will shine a light on the path forward. As an accredited EQ-i 2.0 practitioner, I can administer Emotional Intelligence assessments for individuals, teams and groups, as well as EQ-i 360 assessments.

  Conflict coaching is another tool which can achieve powerful results and help participants to engage in disputes in a more positive and productive manner, and preserve important relationships.

  You can click on the links below to learn more about each of these services.

  Get in touch using the contact form below to book an informal no-obligation chat about how I can work with you or your organisation.